JavaOne - rules, AJAX and more

I was interviewed at JavaOne by Sys-Con TV and here's the recording. Some fun facts about Fair Isaac and some discussion of business rules, AJAX and other stuff. Paul Perrone, of Perrone Robotics, was also interviewed and, as he talks...

Welcome DM Review readers

Just a short post to welcome DM Review readers. You can subscribe to this blog here or using the widgets in the left column. There is also an email subscription widget for those of you not using RSS. The category...

Great article on Intelligent Business

Mike Ferguson of Intelligent Business Strategies Limited wrote a nice piece about A Road Map to Intelligent Business. His definition of an intelligent business being one that is able to bring its business intelligence to bear on operational systems is...

What is agility and why would you care?

Agility is a measure of how quickly, cheaply and easily you can change the way you take a decision within your systems and organizational infrastructure. For example, if you want to introduce a new cross-sell strategy or a new pricing...

Managing decisions as a corporate asset

One of the key values behind an Enterprise Decision Management approach is that of managing decisions as a corporate asset. When customers interact with you they consider every decision you take to be a corporate one - that is, a...

Data quality- don't forget EDM when you fix it

Interesting Data Quality Survey from Business Objects talking about how often professionals find that they don't have the data they need or have quality problems with it. I don't have much to add except to say that thinking about operational...

Congratulations Egg!

My friends at Egg, an online bank in the UK, recently won the "Best Business Rules Solution" award at the European Business Rules Conference. The award went to Egg because the solution: Is owned and driven by business users Was...

Want to Bridge the "Insight Gap": Get the Insights First

James has argued repeatedly and convincingly that Enterprise Decision Management serves to "bridge the insight gap". That is, when data and analytics generate insights about the business, EDM can help put those insights quickly, easily, and inexpensively into action. Or...

Claims management - processing faster and detecting fraud with EDM

Why is claims management a perfect fit for EDM? Well, it is key for customers and agents to have a positive experience when first providing details of a claim as this sets the tone for the whole interaction. This tends...

Eligibility management - a perfect opportunity for business rules

One of the most common uses of decisioning technology in Government is the management of eligibility. As you will see this is mostly a rules and compliance issue, though there may be a role for analytics in deriving some of...