Categories...

I got a request today to create a specific feed for a specific category. If you could like to request a category feed or feeds, let me know here.

EDM Could Be a Fix for the Aging Insurer Population

Thanks to George Grieve of the P&C Technology Blog for his shout out on my recent article about the need to capture the expertise of insurance underwriters (and presumably, too, managers and executives in other insurance functions). I just want...

New white paper on heatlhcare fraud

Montgomery Research just published the new Healthcare Technology Report and it includes a white paper by me - Eliminating Healthcare Fraud Through Technology. You may need to register to read it. Don't forget there is a Fraud section and a...

Two more podcasts

Ian has been recording podcasts with some of the folks speaking at InterACT next month and two more have been posted. The first and explores how banks can share and deepen customer insight, and how Fair Isaac's evolving products for...

Does everyone even WANT to write software?

Like many of you, I suspect, I found Awaiting the Day When Everyone Writes Software (you may need to register) in the New York Times interesting. While I hate to criticize someone like Charles Simonyi (who has brought to market...

Book Review: Smartsourcing

I just finished Tom Koulopoulos's book Smartsourcing - Driving Innovation and Growth Through Outsourcing. I first met Tom when he spoke at a conference I attended and I blogged about his sessions - The Road to Agra and Smartsourcing. He...

Doug Henschen and Intelligent Enterprise

I had a chat with Doug Henschen over at Intelligent Enterprise the other day and today he blogged about turning insight into action. If you are interested in this you will find lots on this blog (and my other one)...

Mysteries, puzzles and analytics

My friends over at Juice Analytics had a post a little while ago that discussed customer analysis in the context of a recent article by Malcolm Gladwell (the author of Blink) in the New Yorker comparing puzzles (where more data...

New Blog features

As the week comes to an end a few new features for you to enjoy: The EDM Library, and all my book reviews, now has its own page so it no longer loads every time you load a page There...

Insurers: Capture The Expertise Now

(Posted by Guest Blogger and Friend of Underwriters Everywhere, Ian Turvill.) The results of a survey conducted by the CPCU Society (the society for P&C insurance underwriters), in which its 26,000 members were asked for their views on the industry's...