Decisions Podcast

Decisions Podcast #17, InterACT San Francisco Preview: Brad Jolson, Fair Isaac, "Predicting Bankruptcy using Transaction Analytics"

One of the most promising areas in analytics involves using transaction-level data to improve decisions. Transaction analytics are already a key part of fraud solutions like Fair Isaac’s Falcon Fraud Manager. Now the question is, how much value can transaction analytics add for lenders who are trying to manage rising bankruptcy and bad debt?

That’s the issue Brad Jolson will discuss at InterACT in San Francisco. And we have a preview recorded in February, when Brad presented on Predicting Bankruptcy using Transaction Analytics.

To sign up to attend InterACT, please click here.

Download:   Download DecisionsPodcast.No.17.mp3 (8.9MB, mp3)

Decisions Podcast #16, InterACT San Francisco Preview: Susie Upton, WestPac Banking Corporation, "The Impact of Customer-Level Scoring Throughout the Lifecycle"

One of the areas many of our financial services clients are exploring is customer-level management. There are a host of benefits to be gained by moving from managing at the account level to managing at the customer level. And one of the keys to customer-level management is developing customer-level scores.

At InterACT in San Francisco, Susie Upton, Head of Unsecured Risk and Analytics at Australia’s Westpac Banking Corporation will discuss her bank’s move to customer-level scoring: why they did it, how they did it, and what they’re getting out of it. Susie presented on this topic at our European InterACT conference in February, and her talk was one of the highlights of the conference. So we thought we’d give you a little taste of her talk, to whet your appetite for InterACT San Francisco.

To sign up to attend InterACT, please click here.

Download:  DecisionsPodcast.No.16.mp3 (9.4MB, mp3)

Decisions Podcast #15, InterACT San Francisco Preview: Rajiv Sabharwal, ICICI Bank, "Road to Best"

InterACT is a global conference, and one of the most exciting aspects is hearing case studies from companies around the world. While the local conditions in these markets differ wildly, there is a lot of common ground as companies seek to improve customer service and profitability.

At InterACT in Lisbon, Rajiv Sabharwal from India’s ICICI Bank talked about their use of analytics to become the country’s market leader in retail credit. ICICI will be back with us in San Francisco, so we’ve put together a preview of that talk, based on Rajiv’s presentation in Lisbon.

As Rajiv Sabharwal pointed out, ICICI has grown to be India’s largest private sector bank, and the market leader in retail banking, through innovative programs that use analytics. The bank’s goal is to make every customer more profitable, and they use analytics at every stage within the life cycle of a product.

To sign up to attend InterACT, please click here.

Download: DecisionsPodcast.No.15.mp3 (8.9MB, mp3)