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Technorati Tags: business rules, decision service, James Taylor, Officer Outlook, SOA, predictive analytics

One of the most promising areas in analytics involves using transaction-level data to improve decisions. Transaction analytics are already a key part of fraud solutions like Fair Isaac’s Falcon Fraud Manager. Now the question is, how much value can transaction analytics add for lenders who are trying to manage rising bankruptcy and bad debt?

That’s the issue Brad Jolson will discuss at InterACT in San Francisco. And we have a preview recorded in February, when Brad presented on Predicting Bankruptcy using Transaction Analytics.

To sign up to attend InterACT, please click here.

Download:   Download DecisionsPodcast.No.17.mp3 (8.9MB, mp3)

One of the areas many of our financial services clients are exploring is customer-level management. There are a host of benefits to be gained by moving from managing at the account level to managing at the customer level. And one of the keys to customer-level management is developing customer-level scores.

At InterACT in San Francisco, Susie Upton, Head of Unsecured Risk and Analytics at Australia’s Westpac Banking Corporation will discuss her bank’s move to customer-level scoring: why they did it, how they did it, and what they’re getting out of it. Susie presented on this topic at our European InterACT conference in February, and her talk was one of the highlights of the conference. So we thought we’d give you a little taste of her talk, to whet your appetite for InterACT San Francisco.

To sign up to attend InterACT, please click here.

Download:  DecisionsPodcast.No.16.mp3 (9.4MB, mp3)

At InterACT in Lisbon, Rajiv Sabharwal from India’s ICICI Bank talked about their use of analytics to become the country’s market leader in retail credit. ICICI will be back with us in San Francisco, so we’ve put together a preview of that talk, based on Rajiv’s presentation in Lisbon.

As Rajiv Sabharwal pointed out, ICICI has grown to be India’s largest private sector bank, and the market leader in retail banking, through innovative programs that use analytics. The bank’s goal is to make every customer more profitable, and they use analytics at every stage within the life cycle of a product.

To sign up to attend InterACT, please click here.

Download: DecisionsPodcast.No.15.mp3 (8.9MB, mp3)

It features an interview by Ian Turvill, the host of Decisions, with Raffi Kassarjian, who is Vice President and Leader of Fair Isaac's Business Consulting Group. Raffi is presenting "The 21st Century Banking and the Fair Isaac Product Roadmap" together with Dr. Andy Jennings, who leads the development of Fair Isaac's EDM Applications, including industry standard products such as the TRIAD adaptive control system.

In this session, Raffi and Andy will explore how banks can share and deepen customer insight, and how Fair Isaac's evolving products for financial services will improve banks' ability to build their institutions around the customer.

To sign up to attend InterACT, please click here.

Download: DecisionsPodcast.No.13.mp3 (10.5MB, mp3)

This talk will survey recent accomplishments of his team’s "Chancellor Project" in areas such as conversational response generation and ultra-high-accuracy colloquial speech understanding. Dr. Hecht-Nielsen will also describe his team’s advancements in user-guided automated business document creation. As in past InterACT presentations, this talk will give you a fascinating look at how the underlying technology works, and the far-reaching implications for business and society.

To sign up to attend InterACT, please click here.

Download: DecisionsPodcast.No.12.mp3

Rachel will be presenting on the topic: "Building a Global Credit Risk Standard." In this podcast, she introduces her session which will look at the challenges that lenders have as they strive for a consistent way of measuring credit risk across multiple geographic markets.

To sign up to attend InterACT, please click here.

Download: DecisionsPodcast.No.11.mp3

This interview with James Taylor is the first of several podcasts that preview the upcoming InterACT Lisbon event: "The Smarter Decisions Conference"

Ian Turvill, the host of Decisions, interviews James about his introductory session at InterACT will introduce attendees to Enterprise Decision Management (EDM), the business discipline of giving high-volume, operational decisions greater precision, consistency and agility.

If you attend this session, you will:

• See how your organisation can automate and improve decisions by separating the process of making decisions from your existing business systems
• Get an introduction to different kinds of analytics – descriptive, predictive and decision – and see how they can lead to more precise and profitable decisions
• Share case studies of how companies have applied Enterprise Decision Management across the customer lifecycle to grow more profitably.

This introductory session is intended for business-level decision makers and those looking for an overview.

To sign up to attend InterACT, please click here.

Download: Podcast.No.10.mp3

Ian Turvill, the host of Decisions, interviews Donald Light, a Senior Analyst at Celent Communications.  Donald focuses his research at Celent on the insurance industry, and particularly on the claims function. 

In the interview, Donald explains how predictive analytics in insurance is taking on even greater prominence than before.  He also comments on some of Fair Isaac's most recent EDM-related initiatives for insurance, such as the introduction of new industry-standard scores for assessing property risk, and on the "Dial It Up!" workshop, a tool insurers can use to build a roadmap for greater precision, consistency, and agility in underwriting. 

For more information on Celent Communictions and Donald's research, please visit www.Celent.com.  To learn more about the Dial It Up! approach, please visit www.DecisionDial.com/Underwriting.

Download DecisionsPodcast.No.9.mp3
13:04
9 MB