Decisions Podcast

Decisions Podcast #18, Decision Services and SOA

This external podcast is an interview of blogger and EDM expert, James Taylor for Officer Outlook. James discusses the role of decision services in SOA and on developing decision services using business rules and predictive analytics. You can download the MP3 file below:

Download Fair_Isaac.mp3
46:00
18 MB

Technorati Tags: business rules, decision service, James Taylor, Officer Outlook, SOA, predictive analytics

Decisions Podcast #17, InterACT San Francisco Preview: Brad Jolson, Fair Isaac, "Predicting Bankruptcy using Transaction Analytics"

One of the most promising areas in analytics involves using transaction-level data to improve decisions. Transaction analytics are already a key part of fraud solutions like Fair Isaac’s Falcon Fraud Manager. Now the question is, how much value can transaction analytics add for lenders who are trying to manage rising bankruptcy and bad debt?

That’s the issue Brad Jolson will discuss at InterACT in San Francisco. And we have a preview recorded in February, when Brad presented on Predicting Bankruptcy using Transaction Analytics.

To sign up to attend InterACT, please click here.

Download:   Download DecisionsPodcast.No.17.mp3 (8.9MB, mp3)

Decisions Podcast #16, InterACT San Francisco Preview: Susie Upton, WestPac Banking Corporation, "The Impact of Customer-Level Scoring Throughout the Lifecycle"

One of the areas many of our financial services clients are exploring is customer-level management. There are a host of benefits to be gained by moving from managing at the account level to managing at the customer level. And one of the keys to customer-level management is developing customer-level scores.

At InterACT in San Francisco, Susie Upton, Head of Unsecured Risk and Analytics at Australia’s Westpac Banking Corporation will discuss her bank’s move to customer-level scoring: why they did it, how they did it, and what they’re getting out of it. Susie presented on this topic at our European InterACT conference in February, and her talk was one of the highlights of the conference. So we thought we’d give you a little taste of her talk, to whet your appetite for InterACT San Francisco.

To sign up to attend InterACT, please click here.

Download:  DecisionsPodcast.No.16.mp3 (9.4MB, mp3)

Decisions Podcast #15, InterACT San Francisco Preview: Rajiv Sabharwal, ICICI Bank, "Road to Best"

InterACT is a global conference, and one of the most exciting aspects is hearing case studies from companies around the world. While the local conditions in these markets differ wildly, there is a lot of common ground as companies seek to improve customer service and profitability.

At InterACT in Lisbon, Rajiv Sabharwal from India’s ICICI Bank talked about their use of analytics to become the country’s market leader in retail credit. ICICI will be back with us in San Francisco, so we’ve put together a preview of that talk, based on Rajiv’s presentation in Lisbon.

As Rajiv Sabharwal pointed out, ICICI has grown to be India’s largest private sector bank, and the market leader in retail banking, through innovative programs that use analytics. The bank’s goal is to make every customer more profitable, and they use analytics at every stage within the life cycle of a product.

To sign up to attend InterACT, please click here.

Download: DecisionsPodcast.No.15.mp3 (8.9MB, mp3)

Decisions Podcast #14, InterACT Lisbon Preview: Russ Schreiber, "Deciding to the Best"

This is the fifth and final in a series of "preview" podcasts for InterACT Lisbon.

It features an interview by Ian Turvill, the host of Decisions, with Russ Schreiber, a Vice President in Fair Isaac's Insurance Consulting Practice.  Russ describes his forthcoming presentation at InterACT Lisbon, entitled "Deciding to Be the Best".

Insurers have always focused on the quality of their decisions.  But to survive in an era of intense competition, firms must drive precise, consistent and agile decision making into all parts of the business.  In this session, the Fair Isaac insurance team will share the insights they have gained by helping companies who have decided to be "among the best" – those that are gaining share at the expense of their competitors while maintaining high levels of profitability.

To sign up to attend InterACT, please click here.

Download: DecisionsPodcast.No.14.mp3 (6.6MB, mp3)

This is the fifth and final in a series of "preview" podcasts for InterACT Lisbon.

It features an interview by Ian Turvill, the host of Decisions, with Russ Schreiber, a Vice President in Fair Isaac's Insurance Consulting Practice.  Russ describes his forthcoming presentation at InterACT Lisbon, entitled "Deciding to Be the Best".

Insurers have always focused on the quality of their decisions.  But to survive in an era of intense competition, firms must drive precise, consistent and agile decision making into all parts of the business.  In this session, the Fair Isaac insurance team will share the insights they have gained by helping companies who have decided to be "among the best" – those that are gaining share at the expense of their competitors while maintaining high levels of profitability.

To sign up to attend InterACT, please click here.

Download: DecisionsPodcast.No.14.mp3 (6.6MB, mp3)

Decisions Podcast #13, InterACT Lisbon Preview: Raffi Kassarjian, "21st Century Banking and the Fair Isaac Product Roadmap"

This is the fourth in a series of "preview" podcasts for InterACT Lisbon.

It features an interview by Ian Turvill, the host of Decisions, with Raffi Kassarjian, who is Vice President and Leader of Fair Isaac's Business Consulting Group. Raffi is presenting "The 21st Century Banking and the Fair Isaac Product Roadmap" together with Dr. Andy Jennings, who leads the development of Fair Isaac's EDM Applications, including industry standard products such as the TRIAD adaptive control system.

In this session, Raffi and Andy will explore how banks can share and deepen customer insight, and how Fair Isaac's evolving products for financial services will improve banks' ability to build their institutions around the customer.

To sign up to attend InterACT, please click here.

Download: DecisionsPodcast.No.13.mp3 (10.5MB, mp3)

Decisions Podcast #12, InterACT Lisbon Preview: Dr. Robert Hecht-Nielsen, Machine Intelligence Zooms Forward!

This is the third in a series of "preview" podcasts for InterACT Lisbon. It features an interview by Ian Turvill, the host of Decisions, with Dr. Robert Hecht-Nielsen, of Fair Isaac's Research and Development Group. Dr. Hecht-Nielsen will be presenting on the topic of "Thinking Machines", one of the most exotic areas of Fair Isaac’s analytic research is Dr. Robert Hecht-Nielsen’s groundbreaking work in "thinking machines".

This talk will survey recent accomplishments of his team’s "Chancellor Project" in areas such as conversational response generation and ultra-high-accuracy colloquial speech understanding. Dr. Hecht-Nielsen will also describe his team’s advancements in user-guided automated business document creation. As in past InterACT presentations, this talk will give you a fascinating look at how the underlying technology works, and the far-reaching implications for business and society.

To sign up to attend InterACT, please click here.

Download: DecisionsPodcast.No.12.mp3

Decisions Podcast #11, InterACT Lisbon Preview: Rachel Bell, Building a Global Credit Risk Standard

This is the second in a series of "preview" podcasts for InterACT Lisbon. It features an interview by Ian Turvill, the host of Decisions, with Rachel Bell, of Fair Isaac's Analytic Science group.

Rachel will be presenting on the topic: "Building a Global Credit Risk Standard." In this podcast, she introduces her session which will look at the challenges that lenders have as they strive for a consistent way of measuring credit risk across multiple geographic markets.

To sign up to attend InterACT, please click here.

Download: DecisionsPodcast.No.11.mp3

Decisions Podcast #10, InterACT Lisbon Preview: James Taylor, How EDM Really Works

(Shameless Commerce, though certainly very related to the content of the EDM Blog!)

This interview with James Taylor is the first of several podcasts that preview the upcoming InterACT Lisbon event: "The Smarter Decisions Conference"

Ian Turvill, the host of Decisions, interviews James about his introductory session at InterACT will introduce attendees to Enterprise Decision Management (EDM), the business discipline of giving high-volume, operational decisions greater precision, consistency and agility.

If you attend this session, you will:

• See how your organisation can automate and improve decisions by separating the process of making decisions from your existing business systems
• Get an introduction to different kinds of analytics – descriptive, predictive and decision – and see how they can lead to more precise and profitable decisions
• Share case studies of how companies have applied Enterprise Decision Management across the customer lifecycle to grow more profitably.

This introductory session is intended for business-level decision makers and those looking for an overview.

To sign up to attend InterACT, please click here.

Download: Podcast.No.10.mp3

Decisions Podcast #9, Interview with Donald Light, Senior Analyst, Celent Communications

Ian Turvill, the host of Decisions, interviews Donald Light, a Senior Analyst at Celent Communications.  Donald focuses his research at Celent on the insurance industry, and particularly on the claims function. 

In the interview, Donald explains how predictive analytics in insurance is taking on even greater prominence than before.  He also comments on some of Fair Isaac's most recent EDM-related initiatives for insurance, such as the introduction of new industry-standard scores for assessing property risk, and on the "Dial It Up!" workshop, a tool insurers can use to build a roadmap for greater precision, consistency, and agility in underwriting. 

For more information on Celent Communictions and Donald's research, please visit www.Celent.com.  To learn more about the Dial It Up! approach, please visit www.DecisionDial.com/Underwriting.

Download DecisionsPodcast.No.9.mp3
13:04
9 MB