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Recently wrote this article on the BPM Institute site - Bringing Analytics into Processes Using Business Rules. I won't repeat myself but suffice it to say that using business rules to automate the key decision points in a process is a great start to applying analytics to actually making the process go better.
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» Don't just SEE into the future, do something about it from James Taylor's Decision Management
I saw this article on CIOInsight last week - Technology: Predictive Analytics Lets Companies See into the Future. This was one of the better articles on the use of predictive analytics. The marketing example is a classic use of predictive... [Read More]
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