Two more podcasts

Ian has been recording podcasts with some of the folks speaking at InterACT next month and two more have been posted.

The first and explores how banks can share and deepen customer insight, and how Fair Isaac's evolving products for financial services will improve banks' ability to build their institutions around the customer. The second discusses how some Fair Isaac Insurance customer who have decided to be "among the best" – those that are gaining share at the expense of their competitors while maintaining high levels of profitability - have gone about it.

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Or download the files here:

• 21st Century Banking and the Fair Isaac Product Roadmap (10.5MB, mp3)
• Deciding to the Best (6.6MB, mp3)