"Blogging Live" from InterACT Lisbon: "How EDM Really Works"

"How EDM Really Works" at InterACT introduces the concepts of decision automation and predictive analytics.

InterACT Lisbon: Record Attendance

InterACT, the Smarter Decisions Conference, enjoys record attendance.

InterACT Lisbon: Shameless Commerce Caveat

(Posted by Guest Blogger, and Legal Eagle, Ian Turvill.) James and I are putting up this entry as a general caveat for all InterACT-related posts that follows. InterACT is billed primarily as "The Smarter Decisions Conference", with the intent to...

Microsoft BPM adds decision management

Some of you will no doubt have seen today's announcement of a Business Process Alliance by Microsoft (their press release is here). Fair Isaac is one of the 10 companies in this alliance (see the Fair Isaac press release here)....

Book Review - The Halo Effect

I just finished reading Phil Rosenzweig's book "The Halo Effect...and the Eight Other Business Delusions That Deceive Managers". This book takes aim at the general run of business books and, in particular, their tendency to dress up vivid stories as...

How Do You Know I'm in London Today?

(Posted by Guest Blogger, and sometime London Transport rider, Ian Turvill.) So, how would you know that I was in London today. What form of analytics would tell you that I was working from our office next to the Thames?...

Blogging Live from InterACT: Preview

InterACT Lisbon and San Francisco are great ways to be introduced to the technologies and techniques that are the basis for Enterprise Decision Management.

EDM Looks Good On You

Enterprise Decision Management can support real-time in-store recommendations, even in unconventional circumstances such as at the cosmetics counter.

Business Intelligence: What Are You Thinking?

(Posted by Guest Blogger, and BI Skeptic, Ian Turvill.) I'm working in London today, ahead of next week's InterACT Conference in Lisbon, and I've been so busy juggling responsibilities across time zones that, first of all, I deleted my daily...

Is decision management a solution to Seth's problem?

Seth Godin had a post recently - Starting over with customer service - and, while I agree with much of his set up I think the solution is different. Why not empower those people collecting good information to give an...