Action "0" when building an analytic organization

I saw this article by Peter Graham "Building the Analytic Organization". Peter lays out some steps to create an analytic organization but I think he has failed to list the first one! Action "0" must be to establish why you...

Interesting use for predictive analytics in insurance

I heard about a fascinating use of predictive analytics recently. The company concerned is DriveCam, who focus on improving risky driving behavior by predicting and preventing crashes. They provide an exception-based video event recorder that captures sights and sounds inside...

Knowledge-driven decision support systems and Decision Services

This week's Ask Dan! in the email I get from DSSResources.com was "What are the features of a knowledge-driven DSS?". In this article Dan Power discusses what I would probably call expert systems. He says: "In general, a knowledge-driven DSS...

More on requirements gathering

Another great post on requirements from Scott over on his blog - Types of requirements gathering. Worth reading as good background for anyone gathering requirements and rules (which are not the same, remember). A couple of rules-centric comments first: Rules...

An Airline Story

Last night I was supposed to fly back from San Diego on American Airlines. The experience showed me, again, how customer service could be improved with Enterprise Decision Management (EDM). Let's see... Old Way It's 7:30pm. The 7:30pm flight is...

Business Rules and SDLC - some questions

Bhaskar Sharma of HCL wrote me a little while ago and asked about business rules and the software development life cycle (SDLC). He said that, as of now, they use a normal SDLC approach in which rules are either hard...

A word about analytics

I was wandering around our R&D facility yesterday and saw a great sign Analytics simplify data to amplify its value Now I have no idea if this is original or a well-known analytic quote. Regardless, I think it is very...

Harnessing the Power of Enterprise Decision Management To Drive Retail Growth

The EDM approach allows retailers to address one or more drivers of profitable same-store sales growth.

Business Rules and the Rational Process

Periodically I get asked about bringing business rules into the Rational Unified Process or RUP. RUP and the Enterprise Unified Process are designed to apply UML and best practices in a formal way. They do not formally manage business rules...

Business rules or decision management or what?

Tom Debevoise has an interesting question over on his blog - Business Rules: An unfortunate term for a larger concept. He is interested in what others think we should call this over-arching concept. He likes Decision Governance, I (obviously) like...