Enterprise Decision Management - a Weblog

Call for Presentations - the new EDM Summit

How are you integrating business rules and analytics? How are you adding intelligence to your business processes? How are you putting analytics to work in your operational systems? How, in other words, are you using Enterprise Decision Management (EDM) to...

Some thoughts on BI and analytics in retail banking

(Posted by guest blogger, James Taylor) Late last year the folks at Datamonitor published Business Intelligence in Retail Banking (Review Report). I finally got to read it today and it is, overall, a very interesting paper and I recommend it...

Making it actionable with EDM

(Posted by guest blogger, James Taylor) The Performance Guys had a post today titled "But is it "Actionable?" in which they discuss the general trend towards what is called "pervasive Business Intelligence" - that is, BI everywhere and for everyone....

The future of BI had better include EDM

(Posted by guest blogger, James Taylor) A number of posts on what the future of BI is likely to bring caught my eye this morning and I thought I should add my thoughts on how I see BI evolving into...

What kinds of problems lend themselves to EDM?

(Posted by guest blogger, James Taylor) I was talking with Neil Raden and Tom Davenport today on the subject of decisions - what are the various kinds of decisions and how do companies make them and think about making them....

It’s OK to “ignore the man behind the (predictive analytics) curtain” with EDM

The title of this post includes a quote from the film, “The Wizard of Oz,” when Dorothy’s dog Toto draws back a curtain revealing the “real” wizard (a man) pulling levers and pushing buttons to illuminate a frightening hologram of a smoky and not too nice false wizard. The jig is up, and the wizard is exposed for what he is, just a man. If only the same could be said of the experts driving data mining and predictive analytic software in today’s leading companies.

Mistakes in the last mile in Decision Management

(Posted by guest blogger, James Taylor) My good friends over at Juice Analytics had an interesting post on the "last mile" of Business Intelligence that made me think about Enterprise Decision Management in that context. Using the reporting interface One...

While Forrester Envisions Consolidation for the 3 "Bs", it's Happening for Apps and BI Vendors

Cognos and Microstrategy are the two remaining independent Business Intelligence (BI) software giants following today’s news that SAP was purchasing Business Objects. Speculation was building online last week that a deal was in the works and in fact for much of this year since Oracle purchased Hyperion, such rumors have been the case.

Insightful Hindsight on Forrester's 3 “Bs” Points to Need for EDM

While reading recent news in the Process Management section of Intelligent Enterprise today, I noticed a September 27, 2007 post by Sandy Kemsley titled “Forrester: Why BI, BPM and Rules Technologies Will Converge.” Sandy was part of a panel discussion at Forrester Research’s Technology Leadership Forum (Sept. 24-27) focused, in part, on the contents of a Forrester report issued to coincide with the event. I previously blogged about that report, titled “The Dynamic Business Applications Imperative,” by John Rymer and Connie Moore.

Decision Management at the Heart of Future Enterprise Applications, so Says Forrester Research

Respected technology prognosticators John Rymer and Connie Moore of Forrester Research just published a new paper titled, “The Dynamic Business Application Imperative” (September 24, 2007, For CIOs). Rymer and Moore envision a new generation of enterprise application that some IT organizations today are cobbling together in order to meet ever changing business, technical and marketplace requirements.

The Three Dimensions of Intelligent Business Processes

Today I read a September 21 Gartner Research note by Gareth Herschel titled, “The Role of Analytics in Adding Value to Business Processes.” As someone expert in analytics more so than Business Process Management (BPM) and Business Rules Management (BRMS), Gareth raises some important points to remember when discussing the role of analytics in business processes.

PerformancePoint Points the Way Toward Mainstream EDM

Microsoft Office PerformancePoint points the way toward mainstream adoption of EDM.

Customer 2.0, Operational BI and $20M

A series of articles and posts caught my eye tonight. First I read Mike Murphy's article on Meeting the Needs of Customer 2.0: Intelligence All Around (DM Review). Mike discussed the issues and difficulties of serving a new customer, one...

EDM Outta Sight: Invisible Employees and Transparent Decision Services

As a guest Blogger on the EDMBlog, I am obviously a proponent of Enterprise Decision Management and the impact it can have on a company’s operational decisions; you could say I think EDM is “outta sight.” By that, I mean really effective, specifically how EDM can optimize the many, often hidden, decisions underlying an organization’s day to day operations.

Nice article on operational analytics and EDM

Gib, who writes for the blog once in a while, wrote a nice piece on Making the Most of Operational Analytics with Enterprise Decision Management for DM Review. Enjoy. Technorati Tags: analytic application, analytics, BI, BI 2.0, business intelligence, DM...

TDWI says the most exciting part of Operational BI is Enterprise Decision Management (kinda)

Wayne Eckerson published a nice report for TDWI recently called "Best Practices in Operational BI: Converging Analytical and Operational Processes", which you can download from the TDWI site here (free registration required). It's a very interesting report and the summary...

If you think you need a Chief Analytics Officer, what you really need is a Chief Decision Officer

I saw this article in DM Review today - Building the Analytic Organization - in which Peter Graham lays out a case for a Chief Analytics Officer and how that role would be part of improving the use of analytics...

Using decision management to transform claims

Karen Pauli of Tower Group recently wrote Technology Direction in US P&C Insurance Claims Operations: Transforming a People Business (subscription required). This is a great paper and highly recommended for those of you thinking about how to improve your claims...

Got MDM? You know EDM Better than you think

For some time now, I have recognized analogies between Enterprise Decision Management (EDM) and Master Data Management (EDM). They both share attributes such as the separation/abstraction of “inputs” from operational or analytical systems and recognition of these inputs as assets to be managed and available for reuse across the enterprise. It’s interesting to note also that both have impacts on analytical and operational systems, yet originated from different points of view. In the case of EDM, high volume operational decisions have historically been the focus, while MDM stems from problems in managing consistency in data warehouses.

“Smart Enough”…Processes

The June 2007 issue of DM Review features an interview with business process management (BPM) vendor Metastorm CEO Bob Farrell, titled “Process Intelligence.” Given Metastorm’s focus on BPM it isn’t surprising that Mr. Farrell has a process centric view of the world. Rather surprisingly though, it seems their business is experiencing trends similar to those developing around Enterprise Decision Management (EDM).

Another opinion on Embedded Analytics

(Posted by Guest Blogger, Gib Bassett) This morning on DMReview.com, there appeared under Industry News an article titled “InforSense Expands to Meet Customer Demand for Embedded Enterprise Analytics”, which sounded interesting given that Enterprise Decision Management (EDM) includes the concept...

Job Security: Application Developers Should Take a Cue from BI Professionals

(Posted by Guest Blogger, Gib Bassett) I recently had one of the worst car service experiences of my career, where upon returning from our InterAct conference on a four hour flight my driver waited almost an hour for another fare...

Business Intelligence: What Are You Thinking?

(Posted by Guest Blogger, and BI Skeptic, Ian Turvill.) I'm working in London today, ahead of next week's InterACT Conference in Lisbon, and I've been so busy juggling responsibilities across time zones that, first of all, I deleted my daily...

BI, BRMS, BPMS and don't forget Decisions...

I saw this post on BI, BPMS and BRMS and this one similarly and it seemed to me that there is a crucial hole in these discussions - where are the decisions? I took a quick stab at a graphic...

Book Review: Competing on Analytics

I have just finished a pre-release copy of "Competing on Analytics: The New Science of Winning" by Tom Davenport and Jeanne Harris Tom and Jeanne have written a new book (building on a paper they wrote some time ago) about...

Mysteries, puzzles and analytics

My friends over at Juice Analytics had a post a little while ago that discussed customer analysis in the context of a recent article by Malcolm Gladwell (the author of Blink) in the New Yorker comparing puzzles (where more data...

Change your thinking about BI

An article on the upcoming Gartner BI conference caught my eye. The article said "Gartner research vice president Nigel Rayner will tell delegates at its Business Intelligence Summit at the end of the month, that traditional thinking around BI needs...

Some predictions for 2007

Towards the end of last year I asked various people to make some predictions for 2007. Here, in no particular order, is what they said. Interestingly pricing and customer-centricity both came up more than once. Bruce Richardson, Chief Research Officer...

Here's a way to take advantage of mobile devices

I saw this post by David Raab over on his blog - Business Intelligence on Smart Phones: Not Just Humbug. Like the author of the original article to which David refers (Power Of A Data Warehouse In The Palm Of...

Those who know first, win - NOT!

I saw an ad today, for a well known enterprise application vendor's alliance with a chip company, that had the headline: Those who know first, win and all I could think of was how wrong this was. What good does...

Enterprise Decision Management and important IT trends

I saw this article in Baseline - The 30 Most Important IT Trends for 2007 - and it struck me how many of them pointed out the need for an enterprise decision management approach. Highlights included: Needing to focus on...

Don't just collect that data, USE it

I saw an interesting article in DM Review this week - Ability to Mine Data Major Major Roadblock. This reported on a PricewaterhouseCoopers survey and essentially said that companies thought their data should give them a real competitive edge but...

Predictive Analytics a must for Healthcare Payers

I saw this report by Joanne Galimi of Gartner today - "Predictive Analytics a must for Healthcare Payers". The executive summary makes a great point: The healthcare payer market is using current and historical data as a predictor of the...

Business Intelligence 2.0 and Enterprise Decision Management

I have been reading a few things on "BI 2.0" and it made me wonder about the phrase and about the differences, or similarities, between BI 2.0 and EDM. I know Charles Nicholls of SeeWhy and read his nice little...

Poor decision-making has consequences

Teradata conducts an annual survey around analytics. This came out a while back and was summarized in a press release - More Decisions, More Complexity, More Data: Teradata Survey Validates Global Phenomenon. There were some conclusions in this report that...

Live from Gartner Symposium ITxpo - Impressions from the expo

I am attending Gartner Symposium and ITxpo this week and blogging as I go. This post is based on my reaction to exploring the show floor this year. I have to say I was surprised by the lack of "energy"...

Live from Gartner Symposium ITxpo - Analytics: Action Based on Integrating Processes and Applications

I am attending Gartner Symposium and ITxpo this week and blogging as I go. Gareth Herschel presented on Analytics: Action Based on Integrating Processes and Applications. A disappointing crowd to one of the presentations I thought looked most interesting. Maybe...

Live from Gartner Symposium ITxpo - Business Intelligence, Business Process Management and Information Management Market Directions

I am attending Gartner Symposium and ITxpo this week and blogging as I go. Donald Feinberg, Jim Sinur, Kurt Schlegel, and Ted Friedman presented on Business Intelligence, Business Process Management and Information Management Market Directions I have been looking forward...