Enterprise Decision Management - a Weblog

Right here, right now with EDM

(Posed by guest blogger, James Taylor) Richard Higginbotham wrote a nice little post over on mycustomer.com called "Right here, right now: Event-triggered marketing". The use of enterprise decision management or EDM to deliver on this kind of customer-centric, event-based marketing...

BEA on Event Driven Architecture Sounds a lot like EDM

Yesterday BEA Systems released a white paper summarizing their findings of a customer study regarding Business Process Management (BPM). The paper is titled “The State of the BPM Market – Business and IT: Solving Process Problems Together.” BEA also culled through numerous analyst and other industry expert insights to narrow in on the key trends driving adoption of BPM related technologies. There were two especially notable items in the report that show an Enterprise Decision Management (EDM) approach to operational decision automation, connection and improvement is becoming an increasingly mainstream concept – even if the term EDM isn’t the label.

Call for Presentations - the new EDM Summit

How are you integrating business rules and analytics? How are you adding intelligence to your business processes? How are you putting analytics to work in your operational systems? How, in other words, are you using Enterprise Decision Management (EDM) to...

Here's how Enteprise Decision Management puts location awareness to work

(Posted by guest blogger, James Taylor) I saw this post by Charlie Bess of EDS today - Location awareness -- the tip of the iceberg. Charlie makes the great point that knowing where something or someone is (location awareness) is...

Using EDM to deliver event-based marketing

(Posted by guest blogger, James Taylor) Adam Sarner at Gartner published Five Steps to Successful Event-Triggered Marketing last week. The abstract of this paper says: Successful event-triggered marketing is a process of identification, categorization, monitoring, optimizing and executing. Marketers that...

Progressive Financial Services Firms Demonstrate the Value of Predictive Analytics; Decision Services Offer a Path for Others to Follow

Yesterday an article I wrote about Decision Services appeared in the online edition of DM Review’s December 2007 issue ("Decision Services: Pragmatic Real-Time Analytics"). In it, I describe how Decision Services, by providing a framework for managing both business rules and analytics, can pave the way toward adopting predictive analytics.

Decisioning in a loosely-coupled process

Jack van Hoof had a great article today - How to implement a loosely coupled process flow (EDA). A great illustration of how to use a decision service to loosely couple. I have blogged about SOA/EDA and EDM before and...

Live from EBRC - business rules in Complex Event Processing

After lunch at EBRC I attended Paul Vincent's session on Business Rules in Complex Event Processing. Paul discussed CEP as involving real-time events, using patterns from historical data, relating these events and patterns to refine the situation and then detecting...

Live from EBRC - Agility and Compliance

Last session at EBRC before today's high point (that would be my session), is Agility and Compliance require a combination of BPM/SOA, EDA and BRA by Jan Vanthienen, Leo Hermans and Wilfreid Lemahieu. They were missing Leo but got started...

Business Rules, Business Decisions, Intelligent Processes, Enterprise Decision Management

Two analyst reports and an article came together today to reinforce both the core concepts of enterprise decision management - EDM - and its timeliness. First there was When Rules Go Inside Out With BPM (subscription required) by Jim Sinur...

Nice article on Business Event Monitoring

The February issue of DM Review was full of good articles. First up, Solve Real-Life Business Problems with Business Event Monitoring by Sam Barclay. Sam's article did a nice job of bringing together both BAM (Business Activity Monitoring) and CEP...

Enterprise Decision Management and important IT trends

I saw this article in Baseline - The 30 Most Important IT Trends for 2007 - and it struck me how many of them pointed out the need for an enterprise decision management approach. Highlights included: Needing to focus on...

Enterprise Decision Management by any other name would smell as sweet

I was reading Guy Kawasaki's blog and saw this article on a new company called cFares. Now cFares is a new kind of discount travel company. Two of the distinctive characteristics that Guy describes strike me as the kinds of...

Nice article on CEP

John Morrell, with whom I have worked before, wrote a nice summary of Complex Event Processing (CEP) technologies for DM Review recently. I have blogged a fair bit about the role of automating decisions in event processing (such as this...

Business Intelligence 2.0 and Enterprise Decision Management

I have been reading a few things on "BI 2.0" and it made me wonder about the phrase and about the differences, or similarities, between BI 2.0 and EDM. I know Charles Nicholls of SeeWhy and read his nice little...

EDM and Business Activity Monitoring (BAM)

Mike Ferguson pointed me to this article he wrote on Building Intelligent Agents using Business Activity Monitoring for DM Review and this made me think about EDM and BAM. Firstly let me say that this is a well written article,...

Transaction-centric decisioning

In my interview with Jim Ericson, I talked about turning processes around so instead having a process definition to drive the way a transaction was handled, use the data that comes in on the transaction to drive the processing. So...

Top posts on BPM, SOA, CEP, BAM and business rules

Continuing the analysis and got this list is of ones related to business process, SOA, CEP and related topics. Here goes: Are BPMS and BRMS complementary or not? There are a number of posts on this topic including this one...

CEP needs business rules too

I saw a comment on IT Analysis that talked about The difference between complex event processing and event stream processing. I liked the distinction drawn but have to take issue with the comment Philip makes agreeing with a CEP vendor...

Live from InterACT: HP Open Bank and EDM

Watching HP present yesterday on their Open Bank framework and how decisioning and EDM can be plugged into it. Essentially the Open Bank framework is designed to help banks increase their share of wallet at lower cost while remaining compliant...

Live from Brainstorm (almost): Business Process Management, SOA, and Composite Applications

Ken Vollmer of Forrester Research gave a nice presentation on Business Process Management, SOA, and Composite Applications. I particularly liked both the phrase "Digital Business Architecture" to describe these general trends and his comment that we are finally able to...

Event Processing and Business Rules (and EDM)

Gene Weng sent me this great link on Complex Event Processing (CEP) - Workshop on Event Processing - Presentations and asked me some good questions. Some presentations mentioned rules as one way to process events - are they? This is...

The future of CRM

Scott Nelson gave a great presentation at Gartner's CRM Summit in London recently. I particularly liked this slide: I like this slide a lot as it clearly shows why I think EDM and CRM are going to converge. Look at...

Railroads, logistics and EDM

Interesting article in InformationWeek today - U.S. Railroads Rolling Out High-Tech Logistics - that made me think about applying EDM in railroads or other logistic problems. As I read the article I started thinking about the operational systems that could...

SOA, BPM, CEP and business rules

Several articles, not at first obviously related, caught my eye this morning. First there was an interesting article by David Cameron on Complex Event Processing today in DM Review - A New Approach to Automating Real-World Business Processes. Then I...

Live from Gartner BI (not really): Business Activity Monitoring and EDM

My flight was delayed yesterday and as a result I was able to hear Bill Gassman present on Business Activity Monitoring. Now clearly a business rules approach has a place in a BAM solution but Bill made a good point...

Got events, SOA? You need business rules

In Time for event-driven SOA Joe McEndrick summarizes a post by Brenda Michelson It seems to me, reading these, that a business rules approach to automating operational business decisions would be a very valuable element in an event-driven SOA. Joe...

Complex Event Processing

Complex Event Processing will drive the need for Enterprise Decision Management infrastructure as rules and analytics in combination are ideal for CEP.