How Banks are Taking Big Data Lessons from Retailers

The news is filled with stories about how companies are beginning to harness the masses of data swirling around us, thanks to the advent of social media and a wealth of other transactional data. The key challenge is to sift...

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BEA on Event Driven Architecture Sounds a lot like EDM

Yesterday BEA Systems released a white paper summarizing their findings of a customer study regarding Business Process Management (BPM). The paper is titled “The State of the BPM Market – Business and IT: Solving Process Problems Together.” BEA also culled through numerous analyst and other industry expert insights to narrow in on the key trends driving adoption of BPM related technologies. There were two especially notable items in the report that show an Enterprise Decision Management (EDM) approach to operational decision automation, connection and improvement is becoming an increasingly mainstream concept – even if the term EDM isn’t the label.

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EDM Helps Minimize Trade Offs Between Application Maintenance and Strategic Initiatives – So Says Forrester Research

While Enterprise Decision Management (EDM) is not called out specifically in Forrester Research’s January 28 report, “The State Of Enterprise Software Adoption: 2007 To 2008,” it describes issues top of mind among technology executives addressable with EDM technologies, such as Business Rules Management Systems (BRMSs). The report is based on results of a survey of 1,017 IT decision-makers in North American- and European-based enterprises.

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Here's how Enteprise Decision Management puts location awareness to work

(Posted by guest blogger, James Taylor) I saw this post by Charlie Bess of EDS today - Location awareness -- the tip of the iceberg. Charlie makes the great point that knowing where something or someone is (location awareness) is...

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Using EDM to build loyalty to your organization

(Posted by guest blogger, James Taylor) 1:1 Magazine had an interesting post this week titled "Loyal to what" that discussed a challenge for companies trying to build customer loyalty. As the article says, But what happens when those employees succeed...

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While Forrester Envisions Consolidation for the 3 "Bs", it's Happening for Apps and BI Vendors

Cognos and Microstrategy are the two remaining independent Business Intelligence (BI) software giants following today’s news that SAP was purchasing Business Objects. Speculation was building online last week that a deal was in the works and in fact for much of this year since Oracle purchased Hyperion, such rumors have been the case.

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Insightful Hindsight on Forrester's 3 “Bs” Points to Need for EDM

While reading recent news in the Process Management section of Intelligent Enterprise today, I noticed a September 27, 2007 post by Sandy Kemsley titled “Forrester: Why BI, BPM and Rules Technologies Will Converge.” Sandy was part of a panel discussion at Forrester Research’s Technology Leadership Forum (Sept. 24-27) focused, in part, on the contents of a Forrester report issued to coincide with the event. I previously blogged about that report, titled “The Dynamic Business Applications Imperative,” by John Rymer and Connie Moore.

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Decision Management at the Heart of Future Enterprise Applications, so Says Forrester Research

Respected technology prognosticators John Rymer and Connie Moore of Forrester Research just published a new paper titled, “The Dynamic Business Application Imperative” (September 24, 2007, For CIOs). Rymer and Moore envision a new generation of enterprise application that some IT organizations today are cobbling together in order to meet ever changing business, technical and marketplace requirements.

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Customer focus with EDM

John Hagel, author of The Only Sustainable Edge (reviewed here), has a nice post on Tests for Customer Focused Companies. I liked his three "big" questions and any organization thinking about using a customer focus as a strategic weapon should...

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Growing your business with decision management

A marketing focus today. More particularly a focus on marketing to existing customers prompted by three distinct posts. Firstly there was Growing Business the Old-Fashioned Way over on Customers Rock discussing how concentrating on existing customers can be very profitable....

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